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For training, answering questions, software updates, and trouble shooting, all DTS systems include the online service 'DynoCom.' DTS technicians can access any system, worldwide, through a telephone line and operate as a satellite location. This means training is quick and simple, and any upgrades to software can easily be downloaded. DTS can see your screen as you do, in real time, and any questions can be answered in extreme detail. There is never any charge for the DynoCom service.